The High Performance Casino and TGM

The High Performance Casino:
Using Automated Table Game Management (TGM) to Boost Profitability, Productivity and Game Protection
For casinos, table games aren't just games of luck. They're big business - and how well you manage player development and comps can have a huge impact on your bottom line. In this pre-recorded webinar hosted by gaming and security expert Douglas Florence, you'll see how effective table game management can help your casino turn a winning profit.

Webinar overview:

If you're still using manual methods to track your casino's table games, you're missing out. NICE's Table Game Management (TGM) solution employs sophisticated video analytics that track playing cards, player decisions, ID cards and game outcomes - taking the guesswork out of table game management to enhance your casino's game protection, productivity and profit. In this webinar, you'll learn everything you need to know about NICE's automated Table Game Management solution. You'll discover how you can drive more revenue to your casino's bottom line through:

Focused, customer-driven marketing campaigns that comp players according to their actual value and skill;
Automated reporting and metrics that can help you assess, track and improve dealer productivity;
Occupancy data and operational intelligence that can help you make better business decisions and enhance table game profitability and performance;
Real-time video analytics and alerts that can cut fraud and save money by detecting dealer errors, advantage players, cheaters and collusion.

About your Web Seminar Host: Douglas Florence

NICE Systems' Gaming Sector Director Douglas Florence has been involved in security and surveillance for close to three decades, having served as Director of Surveillance for The Mirage and The Rio Suite Hotel & Casino (in Las Vegas), and as Manager for Corporate Security for KPMG Peat Marwick, and in other security management roles for various corporate and retail powerhouses, such as API Pinkerton, ADT Tyco, Macy's, Bullock's, and Neiman-Marcus. Florence is a member of the IMGL (International Masters of Gaming Law) - a non-profit association of attorneys, gaming regulators and gaming executives - currently serving as IMGL's Vice President of Affiliate Membership. Florence also founded the Standing Committee on Gaming & Wagering Protection for ASIS (the American Society for Industrial Security International). The Committee, subsequently renamed The Gaming Protection Council, is now in its twelfth year and is comprised of gaming security executives the world over.

An accomplished public speaker, Florence has been a guest lecturer at the Casino Management Association's certification series and has been interviewed for numerous casino documentaries and news programs (Court TV, ABC News Magazine). He has also penned dozens of articles on security and gaming. Florence earned his (CPP) Certified Protection Professional designation from ASIS International and is Board Certified in Security Management.

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